Support

Having a problem or have a suggestion? Write to us and we’ll get back to you as soon as we can.

You can also reach us in the app: Settings → Send feedback.

Frequently asked

How do I delete my account?

In the app, go to Settings → Delete my account. Your profile, items, photos, listings and messages are permanently deleted.

I saw inappropriate content or a user. What should I do?

Use “Report” or “Block” from the ⋯ menu on a profile, item, listing or chat. We review reports as quickly as possible.

How do trades and sales work?

Vitrinya only connects collectors. Trades and sales happen between users; we do not handle payments.